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Data Deletion Policy

How to Request Account and Data Deletion on Globees Ex:

At Globees Ex, we value your privacy and are committed to providing a clear and simple process to delete your account and associated user data collected on the app and website. If you wish to delete your account, follow the steps below:

 

Steps to Request Account and Data Deletion:

  • Visit Our WhatsApp Request Page:

    Click here to reach our dedicated account deletion request form via WhatsApp

  • Provide Necessary Details:

    Include the following information in your message to verify your identity and process your request:

    • Your full name

    • The email address associated with your Globees Ex account

    • A brief message stating that you would like to delete your account and data

  • Confirmation and Processing:

    Our support team will confirm your request within 24-48 hours. Once verified, your account and data will be deleted

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What Happens to Your Data?

When you request to delete your account:

  • Data Deleted:

    • Your personal information (e.g., name, email address)

    • Any transaction history and preferences tied to your account

    • Account activity logs (except those required for legal or security purposes)

  • Data Retained:

    • Certain records may be retained for a limited time to comply with legal obligations, prevent fraud, or resolve disputes. These records will be securely stored and deleted once the retention period of 30 days expires

    • Users will receive an email to notify when the stored data is completely deleted

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Additional Information:

The app developer listed on the app store listing is Globees Ex, and this process is in accordance with our privacy policy and data protection commitments. If you have any further questions, feel free to contact us via the same WhatsApp link provided above.

We appreciate your trust and thank you for using Globees Ex!

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