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Privacy Policy

Welcome to Globees Ex ("Company," "we," "our," "us"). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (https://www.globees.co.uk/) and mobile applications available on Google Play Store: https://play.google.com/store/apps/details?id=com.globeesex.GlobeesEx and Apple Store: https://apps.apple.com/app/globees-ex/id6482298024 (collectively referred to as "Globees Ex" or  "Globees Ex App" or "Globees Ex Limited")

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Globees Ex Privacy Policy:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated (effective date), so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it

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Information We Collect:

We collect the following types of information:

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Personal Information:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Government-issued identification (e.g., Passport, Driver’s License, NIN)

  • Payment Information (e.g., bank account details)

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Transaction Information:

  • Currency exchange details

  • Amount sent or received

  • Recipient details

  • Payment and transaction history

  • Student ID

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Technical Information:​

  • Browser type

  • Device information

  • Operating system

  • Cookies and similar tracking technologies

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Cryptocurrency Information: (Sell Crypto)

  • Recipient payment details​

  • Details of cryptocurrency transactions

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How We Use Your Information:

We use the information we collect for the following purposes:

 

To Provide Services:

  • Process transactions, including currency exchange and cryptocurrency sales

  • Facilitate cross-border payments

  • Send confirmations and updates regarding transactions

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To Enhance User Experience:

  • Personalise content and offers

  • Provide customer support

  • Improve and maintain our website and app

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To Ensure Security:

  • Verify your identity to comply with legal and regulatory requirements

  • Monitor for fraudulent or unauthorised activities

  • Detect and prevent security threats

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To Communicate With You:

  • Send administrative and promotional emails

  • Notify you about updates to our services, policies, and terms

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How We Share Your Information:

We may share your information with:

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Service Providers:

  • Payment processors

  • Cryptocurrency exchanges

  • Fraud prevention services

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Legal Authorities:

  • To comply with applicable laws, regulations, or legal processes

  • To respond to lawful requests or court orders

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Business Partners:

  • For joint marketing initiatives (with your consent)

 

Affiliates:

  • With our affiliates for operational purposes

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Your Rights and Choices:

  • Access and Correction:

        You can access, update, or correct your personal information through your account settings

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  • Data Portability:

        You may request a copy of your personal data in a machine-readable format

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  • Opt-Out:

        You can opt-out of promotional communications by following the unsubscribe instructions in our emails

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  • Data Deletion:

        You may request the deletion of your personal data, subject to legal and regulatory obligations​​​

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Data Collection, Use and Sharing:
We are the sole proprietors of the information collected on this site. We only collect data that are voluntarily provided by site visitors, and we never sell this information to any third parties without informed consent. Unless you indicate otherwise, we will contact you in the future to inform you about any Globees Ex updates or changes to this policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (bank payment information), comments, feedback, service reviews, recommendations, and personal details

 

Please note that we "Do Not" sell, exchange or transfer personal and sensitive user data to a third party for monetary purposes


Data Encryption:
You are free to contact us at any time to inquire about the information we hold about you, to change any of your details which need to be corrected or updated, or to express any concerns you have regarding our use of your data

We collect such Non-personal and personal Information for the following purposes:

  • To provide and operate the services;

  • To provide our users with ongoing customer assistance and technical support;

  • To be able to contact our visitors and users with general or personalised service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations

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Data Retention:

We retain your information only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes

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Data Security:

We use industry-standard security measures to protect your information, including encryption, secure servers, and restricted access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security

We take comprehensive steps to protect your information. Sensitive data is always encrypted, stored on our secure servers, and transmitted using the safest methods. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only

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International Data Transfers:

If you use our services from outside the United Kingdom, your information may be transferred to and processed in the UK or other countries with different data protection laws

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User Account and Data Deletion: 

At Globees Ex, we value your privacy and are committed to providing a clear and simple process to delete your account and associated user data collected on the app and website. If you wish to delete your account, follow these simple steps:

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Request Account and Data Deletion on Globees Ex:


If you don’t want us to process your data anymore, please contact us at [+447778068566] or send us mail to: [admin@globees.co.uk]

Secure Transactions:
We will help keep your transactions safe and secured when you exchange your currency or make international transfers to family or friend for  tuition fees, bills and online payments
 

Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance your user experience and analyse website traffic. You can manage your cookie preferences through your browser settings

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Third-Party Links:

Our website or app may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies​


Monetisation Policy:
Globees Ex offers this monetisation programme that helps creators and publishers earn money from their content. These contents has to follow our rules and guidelines which must comply with our Terms of Service and Globees Ex Standards. These are our high-level rules against sexual, violent, profane or hateful content. However, content appropriate for Globees Ex in general is not necessarily appropriate for monetisation
Creators and publishers need to adhere to our Monetisation Policies in order to make money from their content. You can learn more about these policies in the Monetisation Policy section

 

Communication and Contact:

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our user agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and the app

Contact Information:

If you have any questions or concerns about this Privacy Policy, please contact us:

Globees Ex:  Website: https://www.globees.co.uk/ Email: [admin@globees.co.uk] Phone: [+447778068566]

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [admin@globees.co.uk] or send us a message to: [+447778068566]

Therefore, it is of utmost importance for us to protect the privacy and personal information of our site users

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Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. Your continued use of our services after the effective date constitutes your acceptance of the updated policy

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